Privacy Policy

At Vihaa, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

• Name, phone number, and email address
• Billing and shipping address
• Order and payment details (processed securely)
• Account information (if created)
• Browsing data such as pages visited and products viewed

How We Use Your Information

• To process and deliver your orders
• To communicate order updates and provide support
• To improve our website and shopping experience
• To send promotional messages (only if opted in)
• To prevent fraud and ensure secure transactions

Cookies

We use cookies to improve your browsing experience, remember preferences, and analyse website traffic. You may disable cookies in your browser settings, though some features may not function correctly.

Sharing of Information

We do not sell or rent your personal information. Your data is shared only with trusted service providers such as payment gateways, shipping partners, and website service providers strictly for order fulfillment and site operations.

Data Security

We take reasonable steps to protect your information. However, no method of online transmission is completely secure.

Your Rights

You may request access, correction, or deletion of your personal information and opt out of marketing communications at any time.

Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.